KUALA LUMPUR: Kuala Lumpur International Airport (KLIA) has improved its ranking further to be the world’s ninth best airport in terms of service quality in the first quarter of 2021 for the category of over 40 million passengers per annum (mppa), according to a survey.
In the global Airport Service Quality (ASQ) survey by Airports Council International, KLIA achieved a score of 4.99 over 5.00, up from 4.98 in 2020. Last year, it was ranked one of the world's top 10 airports in the same poll.
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