Hong Leong Bank extends assistance relief plans


  • Banking
  • Monday, 17 May 2021

HLBank group MD and CEO Domenic Fuda said the plans will continue to be in place to ensure the right level of support is provided to customers as and when needed, “so that together we can work through the current Covid-19 situation”.

KUALA LUMPUR: Hong Leong Bank (HLBank) and Hong Leong Islamic Bank extended their targeted assistance payment/repayment packages to those who might face short term cash-flow disruptions due to the current MCO 3.0.

HLBank group MD and CEO Domenic Fuda said the plans will continue to be in place to ensure the right level of support is provided to customers as and when needed, “so that together we can work through the current Covid-19 situation”.

“We recognise that some borrowers will inevitably face cash flow challenges due to the ongoing pandemic impact. Hence, we will continue to provide and make available repayment/payment relief to those customers needing assistance, ” he said.

Fuda said the bank’s simplified online application process for its payment relief assistance plans (PRAP) will continue to ensure borrowers receive the relief assistance promptly, easing their financial burden.

HLB’s relief assistance plans provide for various customers’ needs based on their individual circumstances. This includes helping manage repayment/payment obligations such as restructuring and rescheduling of loan and financing, repayment/payment deferments and reduction on monthly loan/financing instalments.

Under PRAP, there are dedicated plans for micro-enterprises, B40 and M40 customers etc. as well as managing credit card debt through the HLB Credit Card Conversion Relief Plan.

In addition, the bank is also extending loan and financing to customers who have been looking at expanding their business, automating or digitising their operations, or individuals who are looking for new loan/financing to cater to their personal loan/financing needs.

“We encourage customers to proactively reach out to us when they need help, so that we can discuss the type and duration of assistance required.

“The bank remains steadfast in our commitment to offer the right assistance so that we can together see through the current pandemic related challenges, ” Fuda said.

For more information or to apply for relief assistance, customers can visit the HLB Payment Relief Assistance Plans website atwww.hlb.com.my/relief.

Alternatively, customers can visit a bank branch or call the dedicated HLB PRAP hotline at 03-7959 1888 or HLB/HLISB contact centre: 03-7626 8899 (Monday-Saturday from 9am-6pm).

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