UOB Malaysia offers assistance to customers affected by MCO 2.0, floods


Wong Kim Choong

KUALA LUMPUR: The United Overseas Bank (M) Bhd (UOB Malaysia) remains committed to providing repayment relief to its customers who are affected by the reintroduction of a nation-wide Movement Control Order (MCO 2.0).

The bank is also extending support to the victims of the recent floods in several states across the country.

“Customers whose sources of income are affected by either the MCO or the floods can apply for the bank’s targeted loan/financing repayment scheme by June 30,” UOB Malaysia said in a statement Thursday.

The bank said customers can apply for deferment of loan/financing payments, reduction in monthly instalments or an extension of repayment tenures.

All applications will be considered on a case-by-case basis. The acceptance of the targeted repayment assistance during this period will not appear in the customers’ Central Credit Reference Information System (CCRIS) report.

As at Dec 31, 2020, UOB Malaysia received more than 12,000 applications for repayment relief, with an approval rate of 99%.

“We have and will continue to assist affected customers overcome the challenges of the current trying environment,” CEO Wong Kim Choong said.

“The bank will tailor our repayment relief to suit each customer’s specific circumstances so that they can better manage their financial situation and emerge stronger in time to come,” he added.

The bank also encourages its customers to continue using its digital banking services, including UOB Personal Internet Banking, UOB Business Internet Banking Plus and the UOB Mighty mobile app during the MCO.

Customers who are eligible for the repayment relief include:

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UOB Malaysia , MCO 2.0 , flood , CCRIS

   

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