Facial recognition tech to be rolled out at KLIA


PETALING JAYA: Passengers travelling through Kuala Lumpur International Airport (KLIA) will soon be able to use facial recognition technology in place of a boarding pass.

Malaysia Airports Holdings Bhd said the initiative utilises facial recognition technology to provide passengers with one single-token biometric identification authentication that will take them through the entire airport journey without having to show their boarding passes at all touchpoints from check-in right until the boarding gates.

“The authentication process is expected to take about five seconds for each passenger at every touchpoint thus shortening the airport journey considerably.

"The first phase of the technology roll-out is expected to complete in the first half of 2021 where 50 self-check-in kiosks, 20 check-in counters and 56 eGates at security checkpoints and boarding gates at both KUL Terminal 1 and Terminal 2 will be equipped with facial recognition technology,” it said in a statement.


Group chief executive officer (Group CEO) of Malaysia Airports Datuk Mohd Shukrie Mohd Salleh said that the single token journey is a major component of the organisation’s Airports 4.0 initiative.

“This initiative was among several identified mission critical projects that we forged ahead despite constraints caused by the pandemic.

"Apart from the obvious benefit of improving our service levels to passengers by reducing airport processing time, it will also enable our passengers to go through a completely contactless experience and enhance their safety at the airport within the parameters of the new travel norms. Additionally, it will also minimise instances of fraudulent identity use,” he said.


According to Mohd Shukrie, the technology will also be integrated with the MYairports app where passengers can enrol their facial authentication even before they arrive at the airport itself.

MAHB said integration with the immigration system will also enable foreigners to utilise the Immigration Autogates instead of queuing at the counters. Future implementation may also include other touchpoints such as retail purchases as well as access to airline lounges.

“Our aim is to make the airport future-ready especially when travel picks up again. We are making this technology available at the airport because we also need to restore confidence among air travel passengers and we hope to gain the cooperation of our airline partners to integrate their processes to adapt to this available technology,” he added.
Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 18
Cxense type: free
User access status: 3

   

Did you find this article insightful?

Yes
No

70% readers found this article insightful

Next In Business News

Chinese banks, Australia's Macquarie tiptoe into Asian oil finance void
Australia's Afterpay to explore global listing as first-half sales double
GameStop stock doubles; even Reddit is surprised
Data-focused Powell paves way for era of extended loose Fed policy
Oil price rises after data shows slump in US output amid Texas freeze
Wall Street finishes up as Fed's Powell soothes inflation fears
Geely Auto and Volvo Cars to launch powertrain venture after merger scrapped
Malaysia Airlines to introduce digital travel health pass
Rising aluminium prices lift Press Metal profits�
AEON Malaysia registers RM41.4mil net profit in FY20

Stories You'll Enjoy


Vouchers