Tenaga’s relief package to ease customers’ bill surge shock

TNB president and CEO Datuk Seri Amir Hamzah Azizan said on Thursday the EPP was to allay the fears of customers since meter reading has suspended and also the prolonged movement control order (MCO).

KUALA LUMPUR: Residential customers who fear a surge in their electricity bills when the meter reading resumes could take some comfort from Tenaga Nasional Bhd’s relief package.

The power giant’s relief package for its 7.5 million residential customers comprise an easy payment plan (EPP), waiver of interest on late payment and an extended halt to the disconnection of power supply.