AirAsia to remove processing fee in October

PETALING JAYA: AirAsia Group Bhd will remove the processing fee for customers who pay either through online banking and credit card from October onwards.

“I’m pleased to announce that Airasia is removing processing fee from October. We still have some charges to drive traffic to cheaper, safer and less fraudless methods. But there will be methods with no fees,” group chief executive officer Tan Sri Tony Fernandes said in his latest Twitter post.

I’m pleased to announce that @Airasia is removing processing fee from October. We still still have some charges to drive traffic to cheaper , safer and less fraudless methods. But there Will be methods with no fees. no more process#technologyrules #makingairfaresaffordable — Tony Fernandes (@tonyfernandes) 30 July 2019

“We are constantly trying to lower fares. We have got rid of KLIA fee and now processing fee in October. We will find ways to cut cost so that passengers won’t suffer,” he said.