Mavcom’s primary focus is on passenger protection

The subsidies should be better used for the benefit of the rakyat, Jen (Rtd) Tan Sri Abdullah Ahmad, executive chairman of the Malaysian Aviation Commission (Mavcom), said in an interview.

KUALA LUMPUR: In the face of criticisms against the Malaysian Aviation Commission (Mavcom), its executive chairman says the airline and airport industry regulator is more focused on passenger/consumer protection.

Tan Sri Abdullah Ahmad, a retired Air Force general, said that since its formation two years ago, Mavcom had received over 3,900 public complaints and managed to resolve up to 93% of them within 30 days.