INTERNATIONAL SOS delivers a suite of services solutions to large companies and multinationals.
From managing the healthcare needs of employees of such companies to providing security consultancy for employees and travelers, the company has been in operation in Malaysia for 18 years. Below is an interview with International SOS general manager David Ng.
We chose Greater Kuala Lumpur (KL) for our regional business because the city has developed infrastructure, good legal system, and supportive government policies and legislations, attractive financial and tax incentives, educated multi-lingual and multi-talent workforce, continuous economic growth as well as diverse economic activities that includes high-value service industries such as oil and gas, mining and infrastructure, telecommunications, banking, education, tourism and real estates.
In the South-East Asia region there are many active high-risk operations in the energy, mining and infrastructure sectors. In Malaysia for example, offshore oil & gas exploration and production activities and operators are required to manage the related risks including ensuring provision of appropriate medical emergency care. International SOS assists such organisations and operators to put in place a range of specific medical services as integrated medical services are a growing necessity for such high-risk operations and activities.
In line with Malaysia’s Economic Transformation Plan, International SOS will continue to focus on its operations in Greater KL and chart its growth over the next three years.
Our long term priority is to continue to work with the Malaysian government to tap into the potential in the Malaysian market and to contribute to the growth and sustainability of the country’s economy through high-value industries.
InvestKL has been a highly supportive partner in helping International SOS set up in Greater KL, connecting us with various government agencies and departments to enable us to tap into various business incentives and the facilitation of regulatory approvals.
InvestKL has also been supportive in helping identify and recruit specific talents, which we value and deem crucial to our business and operations.
Greater KL remains one of the more affordable cities in terms of liveability compared to the other cities in South-East Asia. No doubt, it is more costly compared to other places in Malaysia but this is justified by the level of modern conveniences that are available in the city. Apart from that, Greater KL is still a top choice in terms of cost-competitiveness, well-developed infrastructure, abundance of talents, flexible regulatory and available incentives for foreign companies to set up business and operations in the region.
Overall, Malaysia has a unique diversity of culture, background and language. These provide the country, particularly its capital city, with the significant competitive advantage of having an educated and multi-lingual workforce, making Greater KL a great draw for international investors and companies looking to set up in the region.
Disclaimer: This article was facilitated by InvestKL, Greater Kuala Lumpur’s investment promotion agency.
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