DURING the review period, the Government continued to accord high priority to promote the Multimedia Super Corridor (MSC). By the end of September 2003, 930 companies were awarded the MSC-status, including 277 foreign-owned companies. Total sales of MSC-status companies amounted to RM3.6bil in 2002, with exports of RM620mil.
As at end-Sept 2003, 191 companies including 39 non MSC-status companies, were operating in the Cyberjaya Flagship Zone, the hub of the MSC initiative, involving 14,064 people.
The MSC Flagship Centre was established in Sept 2002 as a one-stop facility with the objective of ensuring that MSC Flagships Applications remained competitive, inter-operable and exportable.
Four of the flagship applications, namely Electronic Government (EG), Multi-Purpose Card, Smart School and Telehealth, have shown export potential. The Smart Card and Smart School applications were exported to Myanmar, China, US and Middle East.
Eight projects in the EG application are at various stages of implementation. They are E-Services, E-Procurement, Generic Office Environment (GOE), Human Resource Management Information System (HRMIS), Project Monitoring System (PMS), E-Labour Exchange (LX), EG-AG Integration and E-Syariah. Other projects to support the flagship that were initiated included EG Net, Putrajaya Campus Network and Shared Services Outfit.
Initiatives in the E-Services project included driver and vehicle registration, licensing and summons, utility payments and the Ministry of Health online information.
The E-Procurement project, involving 30,000 suppliers and 4,000 Government procurement contact points, was able to reduce cost of operation, shorten procurement cycle times and minimise product returns. The nationwide rollout is currently in various stages of implementation at all ministries. At the same time, the e-budget control system is also being implemented.
Under the GOE, 11 components were developed. It enabled five agencies involved in the pilot project to communicate, interact and share information through a secured network. The HRMIS project, a paperless HRM system for the public sector, was implemented in 10 pilot agencies.
The first three phases of the PMS project were completed in July 2002 and post implementation evaluation is currently in progress. The ELX was completed in 2002 and operated at 91 sites nationwide.
The EG-AG Integration was designed to integrate EG pilot projects with the legacy system of the Accountant General (AG) Department. The system was implemented in 521 responsibility centres in Kuala Lumpur and Selangor and 25 payment offices nationwide. The E-Syariah project introduced administrative reforms in the Syariah courts.
A key element of the Telehealth pilot programme was the improvement of medical services in rural and remote areas via new communication technologies. At end-April 2003, the project included the implementation of teleconsultation systems in more than 41 clinics. In addition, the Centre for Health Innovation and Medical Enterprises was launched in Sept 2002 in Cyberjaya focusing on the development of bioinformatics.
The launching of MyKad marked the national rollout of the Multi-Purpose Card flagship application. MyKad comprised four government applications identification, driving license, immigration and health information - and three private sector functionalities - Malaysian Electronic Payment System Cash, Touch 'N Go and ATM) As at end-July 2003, 5.7 million MyKad was produced and 12 Government Service Centres were established.
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