Singtel, StarHub, M1 broadband services down for some customers


At the peak between 10.35am and 10.55am, there were some about 278 outage reports by Singtel users, 183 by StarHub users and 79 by M1 users. - Photos: ST

SINGAPORE: Some customers of several telcos, including Singtel, StarHub and M1, reported issues with broadband services on Saturday (April 18) morning.

Spikes across multiple service providers, including SIMBA, MyRepublic and ViewQwest, started at about 10.30am, according to tracker DownDetector.

At the peak between 10.35am and 10.55am, there were some about 278 outage reports by Singtel users, 183 by StarHub users and 79 by M1 users.

In a Facebook post at 11.45am, Singtel said the issue might be related to some on-site construction activities affecting all operators.

“Our engineers are investigating. We apologise for the inconvenience caused. We will provide more updates soon,” it said.

The Straits Times has contacted Singtel, M1, StarHub, SIMBA, ViewQwest, the Infocomm Media Development Authority and telco infrastructure provider NetLink Trust for more information. - The Straits Times/ANN

 

 

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