The Consumers Association of Singapore saw 36 complaints about dating agency Lunch Actually in 2024, up from 24 in 2023. - Lunch Actually via ST/ANN
SINGAPORE: Complaints about matchmaking agencies here have crept up in the last few years, with clients saying that the companies became slow to respond after they paid for packages, leaving them to chase for dates.
Clients also said the agencies did not introduce suitable matches based on basic criteria they had specified, such as their religion and whether they want to have children, despite having paid thousands of dollars for these services.
