SIA said fake hotline numbers have been posted online, including on Google Maps, Wiki pages and community forums. - ST
SINGAPORE: Singapore Airlines (SIA) has cautioned its customers about scams that use its name.
In these scams, phishing websites, e-mails, text messages, social media accounts and phone calls have claimed to be from the flag carrier.
The airline said in a Facebook post on Monday (Aug 12) that fake hotline numbers have been posted online, including on Google Maps, Wiki pages and community forums.
Customers who need help should contact only the hotline numbers found on the official SIA website.
People have also pretended to be from the airline company on messaging apps and approached the public with fake job offers, said SIA. Those interested in working for the carrier should go to its official LinkedIn page or career portal, the airline added.
In addition, fake social media accounts impersonating SIA have published advertisements offering discounts to get its customers’ personal data.
People have also received e-mails or attachments containing phishing links from parties that claimed to be from SIA.
“To appear more authentic, scammers are able to modify their caller ID to imitate our official telephone numbers or modify their e-mail addresses to imitate our official SIA e-mail accounts,” the airline said.
The public can verify information and report scammers by contacting SIA on its website.
The Straits Times has contacted the company for more details. - The Straits Times/ANN
