QueUp app goes offline following data breach

File photo shows the QueUp app on a smartphone

BANDAR SERI BEGAWAN (Borneo Bulletin/Asia News Network): QueUp developer Rhymin & Partners announced that the application will be offline following a data breach.

The company said it is working with Cyber Security Brunei to mitigate the impacts of the incident, adding that it will be keeping the public updated.

It said all appointments made prior to Thursday will be honoured and users should present their booking references or identification cards (IC) at the counters.

The Ministry of Health (MoH) in a separate statement said several services under the ministry are affected.

The application is used for booking appointments for health screening for foreign workers as well as the public to reserve a slot for vaccination prior to heading overseas, it said.

Those affected are advised to show proof of appointment to employees at health screening and vaccination centres.

The MoH said the public can make new appointments by calling 2331100 (ext 4) for health screening and 2331100 (ext 207) for vaccination during office hours.

The Postal Services Department in a statement said the appointment for medicine delivery can be made by contacting a nearby post office.

Cyber Security Brunei on Thursday also issued best practices for the public to follow while online.

In a statement, the best practices outlined includes the use of a different password for each online account with a minimum of 10 characters and a combination of letters, numbers and special characters.

In addition, it advised the use of a two-step verification for social media, e-mail and other important online accounts and changing passwords every three to six months.

Rhymin & Partners can be contacted at 2450710 during office hours or WhatsApp [phone] while those with enquiries for the MoH are advised to call Darussalam Line 123.

To report a cybersecurity incident, the public is urged to contact BruCERT by e-mailing to [e-mail] or call 2458001 or WhatsApp [phone].