Call centres to implement remote work after approval

THE country has allowed outsourcing companies to fully implement remote work while keeping tax perks, resolving a months-long issue in favour of the economically important industry.

Information technology and business process outsourcing firms, which include call centres, may enjoy incentives under a work-from-home setup by shifting their registration from the Philippine Economic Zone Authority to the Board of Investments, according to separate statements from the Finance and Trade Departments.