Putrajaya's cashless parking system troubles some motorists

Dorahaisa took more than 15 minutes to figure out how to use the app though she had to deliver an urgent document to the Health Ministry building in Putrajaya.

Motorists wanting to park in Putrajaya’s gated and closed parking lots are finding the cashless parking system a hassle.

While those who have Touch ‘n Go (TNG) cards can breeze in, those without have only two choices – an about turn or download the Parkbyphone parking app.