Banks need to transform to meet future expectations of shareholders, customers


Chan:

KUALA LUMPUR: Banks need to reassess how to meet expectations of their shareholders, customers and markets, amid increasing capital and regulatory constraints, says EY lead global banking analyst Steven Lewis.

“We expect new pressures to come to the fore in 2014, not least pressure from investors on return on equity (ROE),” he added.

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Business , EY , banks , Malaysia

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