Microsoft says consumer products services recovered; still monitoring enterprise services


Microsoft logo and words "Global Outage" in this illustration taken on November 13, 2026. REUTERS/Dado Ruvic/Illustration

Nov 13 (Reuters) - ⁠Microsoft said its ⁠consumer products services had ‌fully recovered at 4:10 p.m. UTC on Friday (1610 GMT), while ​it was seeing some ⁠sustained recovery ⁠for its Microsoft 365 enterprise ⁠services.

The ‌technology giant said it was "monitoring ⁠the backlog of email messages ​accrued ‌during this event" before ⁠considering the ​issue with the enterprise services resolved.

"Due to ⁠the severity of impact ​this incident caused, we're monitoring for an extended period ⁠to ensure no additional mitigative actions are required," Microsoft said in an ​update on ⁠its service status page.

(Reporting ​by Sathvi G ‌Bhat in Bengaluru; ​Editing by William Mallard and Stephen Coates)

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