McDonald's hit with class action alleging AI-powered menu price-fixing


FILE PHOTO: People walk by a McDonald's in New York City, U.S., August 17, 2026. REUTERS/Jordan Tovin/File Photo

WASHINGTON, Oct ⁠5 (Reuters) - McDonald's has been sued in federal court in Chicago ⁠in a proposed nationwide class action alleging the fast-food ‌company illegally coordinates menu prices across its franchises and company-owned restaurants through an AI-powered pricing system.

The lawsuit, filed on Friday, said McDonald’s violated US antitrust law by ​conspiring with independent franchisees to fix prices ⁠using algorithms trained on nonpublic ⁠data.

Reutersreported last week that McDonald’s pricing engine uses machine-learning algorithms to ⁠continually ‌analyze data from millions of daily transactions across its nearly 14,000 restaurants.

The lawsuit cited the Reuters article, which said ⁠other fast-food companies are also turning to AI to ​help with pricing ‌and other operations.

"Independent businesses must set their prices independently," the ⁠lawsuit said.

McDonald’s, ​in a statement on Monday, called the allegations speculative and uninformed.

"AI does not set the price of a Big Mac or any other menu ⁠item," the company said. It said franchisees ​make their own pricing decisions, and that the use of pricing recommendation tools andanalytics is widespread across industries.

US plaintiffs have filed a wave ⁠of class actions in recent years alleging that companies used algorithms or AI to illegally coordinate prices for hotel rooms, apartment rentals and other purchases.

Lark Turner, a lawyer for the plaintiff, said in ​a statement, that McDonald's is "leveraging its troves ⁠of data and its franchised system to nickel-and-dime consumers down to the ​last French fry."

The plaintiff, an Illinois resident, ‌is seeking to represent a class ​of potentially millions of McDonald's customers, the lawsuit said.

(Reporting by Mike Scarcella; Editing by David Bario and Rod Nickel)

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Others Also Read