Meta expands Muse AI agent for small businesses


Illustration shows Meta Muse logo, keyboard and robotics hand in this illustration taken September 23, 2026. REUTERS/Dado Ruvic/Illustration

Sept 29 (Reuters) - Meta ⁠Platforms is expanding its AI agent Muse to ⁠small businesses, adding integrations with tools such ‌as Shopify, QuickBooks, Stripe and Canva to help owners run their businesses and find new customers, as the Facebook-parent aims to ​diversify its revenue beyond advertising.

Here are ⁠more details:

• Muse for ⁠Small Business can connect with Instagram professional account analytics, ⁠Facebook ‌Pages and Meta ad accounts, as well as tools including Asana, Box, Dropbox, Figma, ⁠Klaviyo, Notion, Slack and Zoom.

• Meta said ​Muse can connect ‌to dozens of business tools, allowing it to ⁠work with ​a company's brand, storefront, books and customer records.

• The company said Muse will not publish content, send messages ⁠or make purchases without a ​user's approval.

• Meta said Muse is free for most uses, while subscription plans will be available for users seeking ⁠additional features.

• Muse, which Meta launched earlier this month, is a personal AI agent designed to complete tasks including shopping, travel booking, emailing and payments ​on users' behalf.

• The app has ⁠topped free-app charts in the US and Canada in ​recent weeks with market intelligence ‌firm Sensor Tower estimated Muse ​recorded about 2.8 million downloads in its first two weeks.

(Reporting by Anzar Mehraj in Bengaluru)

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