UN digital tech agency launches initiative to improve trust in AI agents


FILE PHOTO: AI (Artificial Intelligence) letters and robot hand miniature in this illustration taken, June 23, 2023. REUTERS/Dado Ruvic/Illustration/File Photo

GENEVA, July 9 (Reuters) - The United Nation’s agency for ⁠digital technologies on Thursday announced a new initiative ‌to improve the trust of artificial intelligence agents, as increasingly autonomous AI systems raise concerns about accountability and human oversight.

AI agents are ​a new generation of artificial intelligence ⁠systems designed to ⁠act independently on behalf of users, carrying out tasks ranging ⁠from ‌scheduling and purchasing to complex business processes.

While they can improve productivity, they also run the ⁠risk of AI agents impersonating people and ​taking unauthorized ‌decisions, according to the International Telecommunication Union (ITU).

To address the risks, ⁠the ITU ​said at the AI for Good Summit in Geneva it would establish a Focus Group.

This group will develop ⁠frameworks aimed at ensuring AI agents ​remain identifiable, trustworthy and subject to meaningful human control, particularly in sensitive areas such as financial transactions and critical ⁠infrastructure.

"AI agents will soon negotiate, transact and make decisions on our behalf," said Focus Group Co-Chair Debora Comparin, adding common international foundations were needed to establish who ​the agents are and how and ⁠when they can be trusted.

The group will be comprised ​of technical, policy and legal ‌experts and hold its first meeting ​in Paris in November and its second in Geneva in January.

(Reporting by Olivia Le Poidevin)

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