Zoom raises annual forecasts, banks on AI features to drive demand


A Zoom logo appears in this illustration taken August 18, 2025. REUTERS/Dado Ruvic/Illustration

May 21 (Reuters) - Zoom ⁠Communications raised its annual revenue and profit ⁠forecasts on Thursday, betting on strong demand ‌for its AI features as the video conferencing platform looks to shore up enterprise and consumer spending.

Shares of ​the company were up more than ⁠7% in extended ⁠trading.

Zoom has been extensively integrating AI tools, including ⁠agents and ‌companions, into its video meeting and communication services, to boost its appeal ⁠and attract more enterprise customers.

Here are more ​details:

• The ‌company now expects fiscal 2027 revenue of ⁠between $5.08 billion ​and $5.09 billion, compared with its earlier forecast of $5.07 billion to $5.08 billion.

• It raised its annual adjusted ⁠earnings per share (EPS) outlook to ​between $5.96 and $6, compared with its prior forecast of $5.77 to $5.81.

• The platform also authorized an additional $1 billion ⁠share buyback.

• Zoom forecast second-quarter revenue between $1.26 billion and $1.27 billion, compared with estimates of $1.27 billion, according to data compiled by LSEG.

• It expects ​quarterly adjusted EPS between $1.45 and $1.47, ⁠compared with analysts' average estimate of $1.48.

• Revenue for ​the first quarter ended April ‌30 came in at $1.24 billion, ​beating estimates of $1.22 billion.

(Reporting by Zaheer Kachwala in Bengaluru; Editing by Diti Pujara)

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