Amazon launches AI-enabled platform to automate healthcare administrative tasks


Amazon logo outside an Amazon warehouse in Manchester, Britain, October 28, 2025. REUTERS/Phil Noble

March 5 (Reuters) - ⁠Amazon's cloud unit, AWS, said on Thursday it ⁠had launched an artificial intelligence-enabled platform that aims ‌to ease access to care for patients and cut administrative work for healthcare providers.

The agentic AI-led platform, Amazon Connect Health, integrates with ​electronic health records that clinicians use ⁠for patient verification, appointment ⁠scheduling, compiling medical histories, clinical documentation, and medical coding, ⁠AWS ‌said in a blog post.

(Reporting by Sahil Pandey in Bengaluru; Editing by Maju Samuel)

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