Meta halts teens' access to AI characters globally


People walk behind a logo of Meta Platforms company, during a conference in Mumbai, India, September 20, 2023. REUTERS/Francis Mascarenhas

Jan 23 (Reuters) - Meta ‌Platforms said on Friday it will suspend teenagers' ‌access to its existing AI characters across ‌all of its apps worldwide, as it builds an updated iteration of those for teen users.

"Starting in the coming weeks, teens ‍will no longer be able to ‍access AI characters across ‌our apps until the updated experience is ready," Meta ‍said ​in an updated blog post on minors' protection.

The new version of characters for teens ⁠will come with parental controls once it ‌becomes available.

In October, Meta previewed parental controls that allow them ⁠to disable ‍their teens' private chats with AI characters, adding another measure to make its social media platforms safe for ‍minors after fierce criticism over the ‌behavior of its flirty chatbots.

The company on Friday said that these controls have not been launched yet.

Meta had also said that its AI experiences for teens will be guided by the PG-13 movie rating system, as it looks to prevent minors from accessing ‌inappropriate content.

U.S. regulators have stepped up scrutiny of AI companies over the potential negative impacts of chatbots. In August, Reuters ​reported how Meta's AI rules allowed provocative conversations with minors.

(Reporting by Juby Babu in Mexico City; editing by Alan Barona)

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