Instacart to pay $60 million to settle FTC claims it deceived shoppers


FILE PHOTO: Signage is seen at the Federal Trade Commission headquarters in Washington, D.C., U.S., August 29, 2020. REUTERS/Andrew Kelly/File Photo

Dec 18 (Reuters) - Instacart has agreed to pay $60 million to settle the U.S. Federal Trade Commission's allegations that the online grocery delivery platform deceived consumers about its Instacart+ membership and free delivery offers, according to court documents filed in San Francisco on Thursday.

Instacart's offer of "free delivery" for first orders was illusory because shoppers were charged other fees, the FTC alleged. And the company did not adequately notify shoppers that free trials of its Instacart+ subscription service would convert to paid memberships, the agency said.

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