Alibaba launches AI chatbot service in renewed consumer push


An Alibaba logo is displayed in Beijing, China, September 10, 2025. REUTERS/Maxim Shemetov

BEIJING (Reuters) -Alibaba launched a new AI chatbot assistant service on Thursday, refreshing its push into a consumer-facing space that is dominated by ByteDance and Tencent.

The Chinese e-commerce firm integrated the chat assistant into its Quark app, a platform that began as a browser but has been repositioned this year as Alibaba's flagship consumer application, with added artificial intelligence functions including search capabilities.

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