Salesforce deepens AI ties with OpenAI, Anthropic to power Agentforce platform


Salesforce logo is seen in this illustration taken February 16, 2025. REUTERS/Dado Ruvic/Illustration

(Reuters) -Salesforce expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver enterprise-grade AI tools to a wider range of businesses and regulated industries.

The deals, announced on Tuesday, will embed OpenAI's latest GPT-5 model and Anthropic's Claude family of models directly into Salesforce's ecosystem, enabling employees and consumers to interact with customer data and analytics in ChatGPT, Slack and Salesforce's own software.

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