A laptop screen shows an interaction with an AI chatbot during a visit to the office of AI startup The Media Ant, in Bengaluru, India, August 19, 2025. REUTERS/Priyanshu Singh
BENGALURU (Reuters) -At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans.
The company, LimeChat, has an audacious goal: to make customer-service jobs almost obsolete. It says its generative AI agents enable clients to slash by 80% the number of workers needed to handle 10,000 monthly queries.
