FILE PHOTO: A message reading "AI artificial intelligence", a keyboard, and robot hands are seen in this illustration taken January 27, 2025. REUTERS/Dado Ruvic/Illustration/File Photo
AMSTERDAM (Reuters) -Nearly every large company to have introduced AI has incurred some initial financial loss, an EY survey published on Wednesday said, often due to compliance failures, flawed outputs, bias, or disruptions to sustainability goals.
Reputational damage or legal problems were less frequently reported. EY, the British business services firm formerly known as Ernst & Young, conducted the anonymised survey among 975 executives overseeing AI at companies with annual sales exceeding $1 billion from around the world in July and August 2025.
