Maybank customers now required to use the MAE app when changing passwords

The new password reset process will only apply to those with an Individual or Sole Proprietary account with the bank. — MUHAMAD SHAHRIL ROSLI/The Star

PETALING JAYA: Maybank2u users are now only able to reset their passwords through the MAE mobile app, following a change that took effect on Sept 18, with the bank citing greater security for the change.

The new password reset process will only apply to those with an Individual or Sole Proprietary account with the bank, with M2UBiz and M2E users remaining unaffected.