Regulation of AI chatbots is muddled and confused, UK charity warns

Burrows said this latest report should prompt greater action from Ofcom to more tightly regulate AI chatbots under the Online Safety Act, a subject he said the regulator has not been clear enough on. — Pixabay

LONDON: British online safety regulator Ofcom has been accused of having a "muddled and confused” response to regulating the dangers of AI chatbots which could pose a "clear risk” to the public.

Andy Burrows, chief executive of online safety and suicide prevention charity, the Molly Rose Foundation, said too many AI chatbots were being rushed out by tech firms in a battle for market share in the new, but rapidly growing space of generative AI (Gen AI).