AI chatbots unable to accurately summarise news, BBC study finds

AI's distortion of reporting on real-world events could undermine people's already fragile faith in facts and verified information, say the authors of a study on AI's answers about news stories. — Photo: Karl-Josef Hildenbrand/dpa

LONDON: Some of the most popular AI chatbots are unable to accurately summarise the news, with the chief executive of BBC News warning that tech firms were “playing with fire” on the issue of misinformation.

Deborah Turness said the BBC was hoping to “open up a new conversation with AI tech providers” on the issue, with the aim of finding solutions to so-called distortions in AI chatbot responses.