The mental toll of content moderation: Caring for the ‘Internet police’


Despite the real risk of sustaining severe psychological damage, the efforts of human moderators often go unrecognised. — Designed by Freepik

With growing calls from experts and the Malaysian government for stricter social media moderation, it’s easy to overlook the human toll exacted on those tasked with sifting through countless posts containing harmful and extremist content.

Many bemoan the state of content moderation across social media platforms, even as reports highlight the psychological trauma that exposure to such content can inflict on moderators.

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