Small businesses grapple with global tech outages created by CrowdStrike

Danielle Tuttle tries the door to a department of motor vehicles location to find it locked and the location closed due to an outage on July 19, 2024, in St. Louis. — AP

NEW YORK: An owner of a consumer insights research firm couldn’t pay her employees, make Friday’s deadline to sign a contract for a new business or send key research to a key client.

A psychiatrist, who runs a virtual mental health practice in Maryland, saw his business hobbled as some of his virtual assistants and therapists couldn't either make phone calls or log on to their computers.