Game developer claims ‘defective’ Intel CPUs causing crashes in gaming and server use


Cassells claimed that the development of the title ‘Path Of Titans’ has been plagued by issues as a result of the Intel CPU instability. — Photo by Stan Hutter on Unsplash

Recent months have seen PC enthusiasts reporting on stability issues with Intel’s thirteenth- and fourteenth-generation top-of-the-line processors, and it has come to a boil with video game developers speaking out on the alleged problem with these CPUs.

The stability issues have reportedly been causing crashes and performance hiccups in several popular games, with Intel itself launching an investigation into the matter back in April.

Alderon Games founder Matthew Cassells claims on the studio’s website that the development of the title Path Of Titans has been plagued by problems as a result of Intel CPU instability.

"These issues, including crashes, instability, and memory corruption, are confined to the 13th and 14th generation processors. Despite all released microcode, BIOS, and firmware updates, the problem remains unresolved," he says.

Cassells further writes that thousands of such crashes on the Intel platform have been captured via player reports in the studio's crash reporting tools.

Further issues faced by Alderon Games include downtime on its servers due to crashes, possible solid-state drive and memory corruption, downtime to community video game server hosts, and failure on decompression and memory tests.

"Over the last 3-4 months, we have observed that CPUs initially working well deteriorate over time, eventually failing.

"The failure rate we have observed from our own testing is nearly 100%, indicating it's only a matter of time before affected CPUs fail.

"This issue is gaining attention from news outlets and has been noted by Fortnite and RAD Game Tools, which powers decompression behind Unreal Engine," he further writes.

In response, the studio has announced a transition to AMD-based servers and advises those hosting servers for their game to avoid using the affected Intel processors.

Last Tuesday (July 9), a forum post made by a Warframe developer revealed that the bulk of crash reports from players were coming from systems using Intel's thirteenth and fourteenth-generation processors.

According to the Warframe developer, the issue was resolved following a BIOS update released by Intel and its motherboard partners intended to fix a bug in the Enhanced Thermal Velocity Boost (eTVB) algorithm.

Back in mid-June, Intel stated on its community website that it had uncovered the eTVB bug which was contributing to the problem, recommending that users check their motherboard manufacturer's website for relevant BIOS updates.

The company acknowledged, however, that the bug was not the root cause of the instability, and said that investigation into the issue would continue.

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