Booking.com sounds alarm on AI-enabled travel scams

Wilking said generative AI had sparked an explosion in online phishing scams, and that the hospitality industry, long spared, had also become a target. — AFP

TORONTO, Canada: As travellers rush to book their summer getaways, Booking.com’s Internet safety boss says watch out for supercharged AI scams.

Marnie Wilking, Chief Information Security Officer at the Netherlands-based travel giant, said generative AI had sparked an explosion in online phishing scams, and that the hospitality industry, long spared, had also become a target.