Maxis upgrading customers on new postpaid plans with free additional 5G data


Maxis first introduced its new Unlimited Postpaid plan with 5G data in August. — Image by rawpixel.com on Freepik

Maxis has announced that customers on its new Unlimited Postpaid plan will be upgraded with additional 5G only data for free from Dec 14 onwards.

In its FAQ page, the company said Maxis Postpaid 79 customers will get 80GB 5G-only data, 200GB 5G-only for Postpaid 109, 360GB for Postpaid 139, 600GB for Postpaid 169 and 1,000GB for Postpaid 199.

The company is adding more 5G only data. — Screengrab from MaxisThe company is adding more 5G only data. — Screengrab from Maxis

Previously, the company allocated 40GB, 50GB, 60GB, 75GB and 100GB as 5G only data for the respective plans. The company explained that 5G only data will be utilised first before using the 4G/5G base data allocation.

The company said it will be processing all data upgrades from Dec 14 to 20 and users will be notified via SMS upon successful upgrade.

It added that the upgrade is "automatic, permanent and free" with no price changes to the bill.

Maxis first introduced its new Unlimited Postpaid plan with 5G data in August.

For customers on the legacy Postpaid Unlimited 98, 108, 128, 158 and 188 plans, the company said they are recommended to change to a new postpaid plan if they want to experience 5G.

Users on these plans can also subscribe to the company’s 5G access pass which is currently being offered for free where the company said users can experience 5G with their existing rate plan quota.

The access pass will be deactivated when the user upgrades to a new plan.

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