CelcomDigi introduces new 5G postpaid plans, but with speed caps (Updated)

Idham Nawawi (left) and CelcomDigi chief consumer business officer Praveen Rajan launch the new 5G postpaid plans. — CelcomDigi

Update: "Essentially, it’s to protect customers’ experience across the board, also to minimise risk of abuse. Also based on our observation on the customers' usage behaviour, the speeds in our plans are sufficient for mobile use – it’s fibre speed on mobile," says a CelcomDigi spokesperson.

PETALING JAYA: CelcomDigi has announced new 5G postpaid plans that will be available starting tomorrow, Dec 1.

The plans will be offered under the unified CelcomDigi banner, with new users having the option to subscribe via either of the two brands.

“We are proud to bring Malaysians a suite of the best 5G offerings on the market today, specially tailored for best value deals, the best 5G connectivity experience, and the best convergence offer, on Malaysia’s widest and fastest 4G/LTE network.

“Consumer offerings on 5G will continue to evolve with trends, demands, and use cases which require converged connectivity plans,” said CelcomDigi’s CEO, Datuk Idham Nawawi, at the launch.

The plans will include access to both the 4G and 5G networks, but all of the plans, except for the highest tier, will have a speed cap for 5G.

The 5G speed caps for each plan are as follows:

  • Postpaid 5G 80: 100Mbps (megabits per second)
  • Postpaid 5G 100 and 120: 300Mbps
  • Postpaid 5G 140 and 160: 500Mbps
  • Postpaid 5G 260: Uncapped

LifestyleTech has reached out to CelcomDigi for comment as to why the speed caps were implemented.

Postpaid 5G 80 (RM80 per month) 5G and 5G 100 (RM100) come with 90GB and 150GB data caps, respectively.

The other plans – Postpaid 5G 120 (RM120), 5G 140 (RM140), 5G 160 (RM160) and 5G 260 (RM260) – have no data cap.

All the plans also come with unlimited calls, a RM10 monthly rebate for existing users who sign up for a 24-month contract, and a free 300Mbps home fibre plan for six months (permanent for Postpaid 5G 260).

Users can also opt for up to five extra family lines on all plans that start at RM40 a month, with an RM10 rebate for the first six months.

The new plans will replace existing ones from both telcos, which were priced at RM80 and above.

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