Privacy group challenges Ryanair's use of facial recognition

FILE PHOTO-General view of the Ryanair logo at their headquarters in Dublin, Ireland, September 16, 2021. REUTERS/Clodagh Kilcoyne/File Photo

DUBLIN (Reuters) - Digital rights group NOYB on Thursday filed a complaint against Ryanair, alleging that the airline is violating customers' data protection rights by using facial recognition to verify their identity when booking through online travel agents.

NOYB, led by Austrian privacy activist Max Schrems, filed the complaint with Spain's data protection agency on behalf of a complainant who booked a Ryanair flight through the Spanish-based online travel agency eDreams ODIGEO..