Patients are turning to chatbots like ChatGPT and Woebot as mental health resources are stretched but rights groups warn against privacy breaches and harm to vulnerable users. — 123rf.com
Mental health counsellor Nicole Doyle was stunned when the head of the US National Eating Disorders Association showed up at a staff meeting to announce the group would be replacing its helpline with a chatbot.
A few days after the helpline was taken down, the bot – named Tessa – would also be discontinued for providing harmful advice to people in the throes of mental illness.
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