Salesforce to add ChatGPT to Slack as part of OpenAI partnership

FILE PHOTO: A smartphone with a displayed ChatGPT logo is placed on a computer motherboard in this illustration taken February 23, 2023. REUTERS/Dado Ruvic/Illustration/File Photo

(Reuters) - Salesforce Inc said on Tuesday it was working with ChatGPT creator OpenAI to add the chatbot sensation to its collaboration software Slack, as well as bring generative artificial intelligence to its business software generally.

The San Francisco-based company said technology it is calling EinsteinGPT would combine its proprietary AI with that of outside partners, including OpenAI, to help businesses generate email drafts, customer-account information and computer code. ChatGPT also would integrate with Slack to help users summarize conversation threads and handle other queries.