Philippines’ oldest bank hit with transaction errors; banking services go offline

In an advisory posted on its Twitter account, BPI said some automated teller machines, cash accept machines, points of sale and ecommerce debit transactions from Dec 30 to Dec 31 were posted twice. — Photo by Eduardo Soares on Unsplash

Bank of the Philippine Islands’ Internet and mobile banking services went offline on Jan 4 following double postings of some debit transactions, prompting the country’s central bank to order the lender to reverse the errors.

In an advisory posted on its Twitter account, the lender, also called BPI and the oldest in the Philippines and the rest of South-East Asia, said some automated teller machines, cash accept machines, points of sale and ecommerce debit transactions from Dec 30 to Dec 31 were posted twice.