Astro denies alleged data leak, says investigations ongoing

"Our investigations are ongoing, and we will advise if there is more to report," Astro said. — SAM THAM/The Star

PETALING JAYA: Astro has denied that its customers' personal information was leaked in an alleged data breach.

"Based on our investigation to date, Astro believes that none of our customers' confidential information that we hold has been compromised," the company said in a statement on its website.

Astro said it was "alerted to an incident alleging the unauthorised sharing of certain information belonging to its customers".

"The security of our customers’ confidential information is of primary importance to us and we believe we have taken the necessary security measures to protect the data of our customers.

"Our investigations are ongoing, and we will advise if there is more to report."

A user who goes by the handle Pendakwah Teknologi posted on Facebook, claiming that the personal data of 13 million users from Maybank, Astro and the Election Commission was being offered for sale on a forum.

Communications and Digital Minister Fahmi Fadzil said he will urge CyberSecurity Malaysia and the Personal Data Protection Department to investigate the claims.

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