Twitter says loading issues fixed after user complaints


FILE PHOTO: Figurines with computers and smartphones are seen in front of Twitter logo in this illustration, July 24, 2022. REUTERS/Dado Ruvic/Illustration

(Reuters) -Twitter Inc said on Tuesday it had fixed issues after thousands of users reported that they were having trouble accessing the micro-blogging platform.

More than 27,000 users had reported outage of the service, according to Downdetector.com, a website which tracks outages by collating status reports from a number of sources including user-submitted errors on its platform.

The outage started at 1.50 p.m. ET and had as many as 35,000 reports at its peak.

"We fixed it! We made an internal systems change that didn't go as planned and have rolled it back. Twitter should now be loading as expected. Sorry about that!," Twitter said in a tweet.

This was the second outage in as may months.

The social media company is in a legal tussle with Tesla boss Elon Musk over his $44 billion takeover deal.

Last month, Twitter users faced a nearly three-hour outage in July, with the San Francisco-based company saying it had some trouble with its internal systems that impacted many globally.

Notorious for outages in its early years, Twitter was known for using its popular "Fail Whale" illustration, which showed a beluga whale being lifted by birds, during such incidents.

Twitter users took to Reddit to complain about the outage, with many users saying all they could see was the Twitter logo when they tried to log in.

"There is no Twitter to find out why Twitter isn't working" one user joked on a Reddit channel dedicated to Twitter.

Twitter had suffered another widespread outage in February that it blamed on a software glitch.

Other big technology companies have also been hit by outages in the past year, with a near six-hour disruption at Meta Platforms keeping WhatsApp, Instagram and Messenger out of reach for billions of users in October.

(Reporting by Tiyashi Datta and Nivedita Balu in Bengaluru; Editing by Maju Samuel)

Article type: free
User access status:
Subscribe now to our Premium Plan for an ad-free and unlimited reading experience!

   

Next In Tech News

Websites that violate disability laws squeezed for financial settlements in the US
Samsung Elec to triple advanced chip production by 2027, sees robust demand
S.Korea's Naver to acquire Poshmark in U.S. for $1.6 billion
Matrimonial sites in India devise ways to beat dating apps
U.S. Treasury encourages new laws to address crypto regulation gaps
Nvidia says it is ceasing all activities in Russia, relocating employees
Meta launches AI software tools to ease switching between Nvidia, AMD chips
Apple loses second bid to challenge Qualcomm patents at U.S. Supreme Court
Scammers target S’pore Prime Minister in fake email scam
Man in SG arrested after S$11,200 is lost in refund scam involving mobile phones and tablets

Others Also Read