In India, WhatsApp users can now access a host of official documents in-app

In India, WhatsApp will allow users to access certain official documents. — AFP Relaxnews

There’s no need to contact city hall to get your official papers in India, where citizens will be able to use WhatsApp to download digital copies of certain official documents. The messaging application has become so widespread in the country that the government has decided to use it to offer certain compatible services.

WhatsApp is a must-have in India, so much so that it has become the most popular messaging app in the country, with over 487 million users. That’s why Meta continues to boost and bolster its app in India by introducing new features and options. The latest is a collaboration with the government to allow citizens to access official documents directly in the app, such as insurance papers or driving licenses.