AI is explaining itself to humans. And it's paying off

By Paresh Dave
FILE PHOTO A 3D-printed logo of Microsoft is seen in front of a displayed LinkedIn logo in this illustration taken June 13 2016. REUTERSDado Ruvic

FILE PHOTO: A 3D-printed logo of Microsoft is seen in front of a displayed LinkedIn logo in this illustration taken June 13, 2016. REUTERS/Dado Ruvic

OAKLAND, Calif. (Reuters) - Microsoft Corp's LinkedIn boosted subscription revenue by 8% after arming its sales team with artificial intelligence software that not only predicts clients at risk of canceling, but also explains how it arrived at its conclusion.

The system, introduced last July and to be described in a LinkedIn blog post on Wednesday, marks a breakthrough in getting AI to "show its work" in a helpful way.

Subscribe now and stand a chance to win prizes worth over RM40,000! T&C applies.

Monthly Plan

RM 13.90/month

RM 9.73/month

Billed as RM 9.73 for the 1st month, RM 13.90 thereafter.

Best Value

Annual Plan

RM 12.33/month

RM 8.63/month

Billed as RM 103.60 for the 1st year, RM 148 thereafter.


Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Others Also Read

UPLIFTING BUMI ENTREPRENEURS
STARPICKS

UPLIFTING BUMI ENTREPRENEURS

Singapore's Changi Travel Services cuts 30 staff amid market shifts
Singapore32m ago

Singapore's Changi Travel Services cuts 30 staff amid market shifts

A feast before the fight for Pearly and Co
Badminton36m ago

A feast before the fight for Pearly and Co

FBM KLCI rallies to six-month high, nears key 1,600 level
Markets49m ago

FBM KLCI rallies to six-month high, nears key 1,600 level

Heart attack overtakes TB as leading cause of death in Philippine prisons
Philippines53m ago

Heart attack overtakes TB as leading cause of death in Philippine prisons

It's 'Datuk Fan Bingbing' from this Sunday
Nation1h ago

It's 'Datuk Fan Bingbing' from this Sunday

QuickCheck: Does Usain Bolt have children named Lightning and Thunder?
True Or Not1h ago

QuickCheck: Does Usain Bolt have children named Lightning and Thunder?

No longer 'if' but 'when' vaping will be banned, Dewan Rakyat told
Nation1h ago

No longer 'if' but 'when' vaping will be banned, Dewan Rakyat told

Gold little changed as investors await Powell's remarks at Jackson Hole
Commodities1h ago

Gold little changed as investors await Powell's remarks at Jackson Hole

Legalisation of non-medical tattooing clears first hurdle in S. Korean Parliament
South Korea2h ago

Legalisation of non-medical tattooing clears first hurdle in S. Korean Parliament

Australian scientists grow world's first fully functioning human skin in lab with blood supply
AseanPlus News2h ago

Australian scientists grow world's first fully functioning human skin in lab with blood supply

Local actress Anna Jobling nominated for 'Outstanding Asian Star' award in South Korea
Entertainment2h ago

Local actress Anna Jobling nominated for 'Outstanding Asian Star' award in South Korea

Load more

Copyright © 1995- 2025 Star Media Group Berhad [197101000523 (10894-D)]

Best viewed on Chrome browsers.

Want to listen to full audio?

Unlock unlimited access to enjoy personalise features on the TheStar.com.my

Already a subscriber? Log In