Facebook content moderators call for better treatment

Zuckerberg insists the social network has invested heavily in AI and real humans to take down content violating its policies, but the bulk of that army of content moderators are contracted and their viewpoints are typically ignored, according to sources. — AFP

SAN FRANCISCO: As Facebook chief Mark Zuckerberg prepares to be grilled by a US Senate committee about the handling of politically-charged posts, content moderators are insisting that properly valuing their work is key.

Two former content moderators contracted in the US to make judgment calls on posts, and one other currently tackling the same challenge took part in a conference call with reporters on Monday.