McDonald's Malaysia said it's considering legal action against a Twitter user and netizens who shared the viral post which it has labelled "false claims about our food".
The fast food giant posted on its official Twitter account it's currently seeking legal advice with a view of court proceedings, and warned that it would take action against anyone that tried to tarnish its brand or reputation.
“In this day and age where every individual has a voice and platform on social media, we urge the public to be more mindful of content being shared on social media so that no one’s reputation is questioned based on unsubstantiated and unverified claims,” it tweeted.
It added that this also causes unnecessary fear and alarm among the public.
Dear valued guests, Please refer to the statement from McDonald’s Malaysia in response to recent false claims circulating on social media. Thank you for your support and please continue to stay safe! pic.twitter.com/votPxcBXs1 — McDonalds Malaysia (@McDMalaysia) September 29, 2020
The tweet, titled McDonald's Malaysia's Response to Recent False Claims on Social Media, was made in response to a post that went viral on Sept 20, which has since been deleted by the original poster.
The person, who was also criticised by other netziens, said it was a rash decision and the photo was of a fried chicken that had been left for several days at room temperature, causing it to go off.
McDonald's said food safety is of the utmost importance to it and urged customers to use its official channels when seeking clarification.
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