Indah Water Konsortium to charge RM2 for physical bill from July 2020, urges users to switch to e-billing

From July 2020 onwards, customers who have yet to register for e-billing will pay RM2 for a physical copy of their Indah Water bill. — P. NATHAN/The Star

National wastewater company Indah Water Konsortium (IWK) is urging its domestic customers to register for e-billing by June 2020, as it says the physical bill will cost RM2 per copy from July 2020.

A spokesperson for the company shared it has close to four million customer accounts on its connected sewerage systems. As of January 2020, approximately 283,801 customers have signed up for IWK's e-bill service, or approximately 7% of its customer database.