Starting mid-July, travellers can use Grab to book another sort of ride to the airport – KLIA Ekspres train tickets, which can be purchased with the newly introduced GrabPay mobile e-wallet.
GrabPay Malaysia, Singapore and Philippines managing director Ooi Huey Ting announced GrabPay has partnered with KLIA Ekspres to allow commuters at KLIA, KLIA2 and KL Sentral to use GrabPay credits to pay for their rides and enjoy limited time offers.
“By working with partners who share our vision, we put ourselves at the center of Malaysians’ day-to-day lives. When users are accustomed to paying for daily essential services, such as transport, food delivery and payment, we can help to expedite Malaysia’s transformation towards a more cash-like economy,” says Ooi.
The Grab app can now be used to pay merchants or partners that use a GrabPay QR code.
Spending GrabPay credits also earns users GrabRewards points, which can be used to redeem items and services on its GrabRewards catalogue.
Users can also transfer money directly to each other via the app.
“What’s stopping many in Malaysia from going cashless is the perceived lack of safety and convenience," says Ooi, adding that the e-wallet will spare users from having to download additional apps while making it easier to track spending.
Bank Negara statistics show that more than 80% of transactions in Malaysia are in cash, with cash handling and services costing the banking industry more than a billion in cost per year.
GrabPay is focusing its initial roll-out on food and beverage merchants, inline with its GrabFood service has more than 500 F&B merchants across eight major cities – the Klang Valley, Penang, Johor Baru, Ipoh, Melaka, Kota Kinabalu, Kuching and Kuantan.
These merchants include chains like Tealive and TeoChew Chendul and local stores like Devi’s Corner, KGB Burgers and TedBoy Bakery (Klang Valley), China House (Penang), Burps & Giggles (Ipoh), Kopi Ping (Kota Kinabalu), Big Bowl Ice (Melaka) and Coffee Gallery (Kuantan).
Ooi says that GrabPay has partnered with Maybank, which will soon allow users to use GrabPay credits at Maybank’s QR-enabled merchants and top-up their mobile wallet via Maybank’s Internet banking portal.