Swiss smartwatches multiply as makers hunt millennial buyers

A staff member demonstrates functions of a new Tag Heuer Connected Modular 45 model watch after its presentation in Brunnen, Switzerland, March 14, 2017. REUTERS/Denis Balibouse

Swiss watchmakers are diving further into the unproven smartwatch market, with Montblanc, TAG Heuer and Tissot seeking to attract younger shoppers with a technology the industry largely snubbed until consumers began turning away from traditional timepieces. 

TAG Heuer on March 14 unveiled the new generation of a US$1,650 (RM7,315) smartwatch it makes with partners Google and Intel. Two days later, Montblanc followed with the US$890 (RM3,945) Summit. Also on March 16, Swatch Group chief executive officer Nick Hayek announced plans for a Tissot connected watch using a proprietary operating system. 

With the flurry of new gadgets, watchmakers are trying to attract millennial shoppers during the longest downturn on record for the Swiss industry. Yet sales of smartwatches so far have underwhelmed, even for giant Apple Inc, and the new tech-driven timepieces generally command lower prices than the Swiss industry’s traditional output, creating risks for brands that have jumped in. 

“The smartwatch market hasn’t necessarily been as big an engagement as some thought it would be,” said John Guy, an analyst at MainFirst Bank. “Swiss watchmakers aren’t doing this to fend off the Apple Watch.” 

US$15,000 watches 

Instead, they’re dabbling in smartwatches as a way to lure younger shoppers – who often don’t wear anything on their wrist, smart or otherwise. Prices of Montblanc’s traditional watches run as high as US$10,000 (RM44,249), more than 10 times the price of its new gadget, while TAG Heuer’s most expensive models extend to about US$15,000 (RM66,502). The original version of the Apple Watch starts at US$269 (RM1,192). 

“It’s a way to be on top of people’s minds, and hopefully getting people in their stores,” said Alessandro Migliorini, an analyst at Mirabaud Securities LLP. 

So far, Swiss watch makers have insulated their high-end brands from the trend, seeking to preserve the exclusivity of more traditional timepieces. The top five brands by sales, as ranked by analyst Rene Weber at Bank Vontobel – Rolex, Omega, Cartier, Patek Philippe and Longines – have stayed out of the smartwatch market entirely. 

The latest releases represents a change of heart for Richemont, which owns Montblanc, and Swatch, which produces Omega. Richemont chairman Johann Rupert previously said his brands only planned to make “intelligent watch-straps” and that putting electronic functions into the watch case creates a danger of obsolescence for time-honoured watchmaking practices. Swatch CEO Nick Hayek has said he doesn’t expect smartwatches to be a “revolution.” 

TAG Heuer wants smartwatch buyers to upgrade. With its first device, customers could pay extra to replace it with a traditional timepiece if they ever decided it was obsolete. For the new version introduced this week, which is Swiss-made, TAG Heuer is offering a module for an extra US$1,650 (RM7,315) that can swap the smartwatch with a mechanical time face. 

Google, Apple 

Google’s Android operating system is behind a number of smartwatches, including Montblanc’s new gadget, which is made in China. The US tech firm has partnered with LG, and in February Huawei launched the company’s Watch 2. Models from Motorola, Sony and Fossil also run Google’s operating system. 

High-profile failures, such as the death of a US$17,000 (RM75223) luxury version of the Apple Watch and the end of smartwatch pioneer Pebble, are easier to count than successes. Market researcher IDC declared in a report this month that “wearables aren’t dead,” but growth in the category is erratic. IWC had an intelligent watch-strap plan that never saw the light of day, while Tissot is behind schedule on its Smart Touch watch, which would work with iOS and Android. 

IDC estimates that 19.8 million smartwatches were shipped last year, missing a previous forecast of 28.3 million. Of the top five wearable makers, Apple’s volume dropped 7.9% in 2016 while shipments at Samsung rose 39%, according to the firm. Switzerland exported 25.4 million wristwatches in 2016, according to the Federation of the Swiss Watch Industry. 

The mixed results for tech giants have eased some fears in the Swiss industry, which has reported signs of sales bottoming after 19 months of declining exports. Swatch this week forecast a rebound in US and European markets after previously reporting improvement in Asia and the Mideast. 

Guy estimates that TAG Heuer got slightly less than 10% of its sales from its first-generation smartwatch in 2016. If the technology remains a niche product for the Swiss makers, that might be a good thing, he said. Otherwise, they risk a slippery slope in which lower-priced timepieces undercut their sales. 

“Watchmakers have to be careful not to start to dilute their own brand equity by launching too many smartwatches,” Guy said. — Bloomberg

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